You might find what you’re looking for here. And if you’re still not sure, just write or call and we’ll be happy to help. No problem!
What time are check‑in and check‑out?
Check‑in is from 3:00 pm and check‑out is until 11:00 am.
If you arrive earlier or feel like staying a bit longer, send us a message and we’ll see what’s possible, depending on availability.
Can I arrive late?
Yes. A late arrival is no problem.
Just let us know in advance and we’ll tell you how to get in without any fuss.
Does the hotel have luggage storage?
Yes, you can leave your luggage with us both before check-in and after check-out.
Is there a 24-hour reception?
Yes, our reception team is available for whatever you need, at any time of the day.
Is breakfast included?
It depends on the rate you choose.
If it’s not included, you can always add it or just head over to Destape for a leisurely breakfast.
Do you have your own restaurant?
Yes. Destape is our restaurant.
Signature cooking, unfiltered, local produce and dishes made to share and linger over
Are there accessible rooms?
Yes, we offer options adapted for people with reduced mobility. We recommend contacting us before booking so we can assign you the most suitable one.
Can I access the rooftop without a prior reservation?
Yes, the rooftop is for exclusive use by guests without the need for a reservation.
Can I cancel or change my booking?
It depends on the rate you book.
Have a look at the conditions when you book, or write to us if anything isn’t clear.
Can you explore Palma on foot from the hotel?
Yes, Palma’s historic center is very accessible on foot in about 30 minutes or in just a few minutes by car or public transport.
Do you accept pets?
Yes. We’re very dog‑friendly.
Pets are welcome here. They’re part of the trip too.
Do you offer discounts or special rates?
Yes. We have exclusive deals on our website, plus special conditions for residents and short campaigns.
The best rate is always here, on our website.
How can I contact you?
You can write to us or call us directly from the website.
We’re here for you before, during and after your stay.
How do you get to the hotel from the airport?
You can get there by taxi, car, or public transport. The journey takes approximately 15–20 minutes by car and about 40 minutes by bus.
Is the hotel adults only?
No. The hotel is for everyone.
A place to share, slow down and enjoy in your own way, without labels or restrictions.
Is the hotel well-connected?
Yes. We’re in El Terreno, close to the seafront promenade, Plaça Gomila and Santa Catalina.
Easy to get around, quiet enough to slow down.
Is the restaurant only for guests?
No, Restaurante Destape is open to the neighborhood. It is another meeting point in Palma.
Is the rooftop open to all guests?
Yes, the rooftop is for guests only.
A place to slow down, read, take a dip or simply do nothing at all.
Is there a pool at the hotel?
Yes. We have a rooftop pool, a quiet spot to slow down, take in the views and switch off from the city noise for a while.
Is there parking?
Yes. The hotel has its own private parking spaces.
The price is €35 per day and spaces are subject to availability, so it’s best to book in advance.
If you’re arriving by car, send us a message and we’ll have everything ready for you.
What types of rooms are there?
We offer rooms and suites with their own personality, all different from one another. From double rooms designed for tranquility to suites with a private balcony, integrated bathtub, or terrace.
